Key questions for Navigators

Who are people with disabilities?
What problems and barriers have people with disabilities historically encountered obtaining healthcare insurance?
How do disability rights laws affect the operation of the Marketplace?
How is disability defined?
What disability questions appear on the streamlined application for health insurance or Medicaid submitted through the Marketplace?
Why is understanding disability important?
What is disability literacy?
What is disability etiquette?
What is physical accessibility?
How can effective communication with people with disabilities be ensured?
How can Navigators assist people with disabilities evaluate the adequacy of provider networks within specific plans?
How can Navigators assist people with disabilities evaluate the adequacy of Essential Health Benefits (EHBs)?
How is Medicaid eligibility being determined for people with disabilities?
What types of accommodations should Navigators know about?